complaint box

The objective of Línea Directa is the satisfaction of our clients, if you would like to register a complaint regarding your policy, the handling of a claim or the process of taking out a policy, you can address it to the Customer Service Department:

By mail:
Ronda de Europa num. 7
28760 Tres Cantos

By fax:
902 123 237

By electronic mail:

To be able to handle your complaint efficiently, it is necessary to include the following details that are requested for in this form:

If you would like to include your digital signature, click on the following link:

Digital complaint

© 2014 Línea Directa Aseguradora, S.A.