customer service

reclamation form

Please, check the details which appear in yellow:

personal data of the person registering the complaint

Identification number

Remember that the Identificacion number matches with the number of yout NIF/NIE/Passport/Resident card/CIF


contact details

In case you do not include an e-mail address, Línea Directa will reply to your complaint using the mailing address that is on your policy.

policy details

In accordance with the current regulations, it is mandatory for the complaint to be signed. It is possible to attach a scanned copy using the following link: