Home Insurance coverages

  • New coverages and services that provide a response in any situation. 

  • 365 days of protection against squatting. 

  • New! Protection for digital fraud and identity theft. 

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We explain the coverages we offer and how you can add them, depending on the policy you choose

We tell you about our coverage and how you can take it out. 

Furthermore, below you can see a comparison tool indicating in which type of insurance they are included or available to take out as an optional extra. 

Property damage

This first section includes various coverages that protect your home and belongings against different risks: 

Damage by fire, explosion, implosion and smoke

Covers direct damage caused by fire, accidental explosions and smoke from heating systems or chimneys.

Water damage
 
This coverage protects you against leaks, breakages of taps, sanitary ware, private pipes and seepage from neighbouring properties. 
Water damage from leaks and leaking appliances
Covers damage caused by water leaks from washing machines, dishwashers and similar appliances.

Water damage caused by external pipes

We also include damage caused by broken pipes located in patios or gardens. 
 

Electrical damage

 

This coverage covers power surges, short circuits and lightning strikes affecting installations or appliances.
Damage caused by atmospheric phenomena
Protects your home against damage caused by wind, rain, snow, hail, flooding, and lightning strikes. 
Breakage of glass, kitchen hobs and sanitary ware
Includes windows, shower screens, fixed mirrors, hobs and ceramic sanitary ware.
Breakage of glass on furniture
 

Mirrors, decorative glass and marble on furniture are covered under this coverage. 

Expenses for spoilage of refrigerated foodstuffs

In the event of a fridge breakdown or a power cut lasting more than 6 hours, the loss will be covered.

Cosmetic damage


 

If you’ve suffered a loss, we’ll cover the cost of replacing materials to maintain the property’s appearance.

Damage due to vandalism

 

 

Con Línea Directa quedarás cubierto si sufres daños malintencionados por parte de terceros. 
 

Damage caused to the home by collisions with animals, vehivles and sonic booms
Estarás cubierto ante el impacto de alguno de estos elementos.
 
Damage to your property in-transit and when travelling
With Línea Directa, your insured property is protected during temporary stays in hotels or holiday apartments. 
Damage or theft of electric charger and solar panels

If you have any issues with these elements, we offer you the protection you need to enjoy a more sustainable home.

Damage to furniture and trees in gardens and terraces

With this optional coverage, damage to outdoor furniture, plants and artificial grass will be covered.

 

Burglary and theft

Experiencing a theft or burglary is always distressing. That’s why Línea Directa offers coverages to protect you from this. 
Burglary and damage caused by burglary inside the home
This coverage covers damage caused by burglary and items stolen with violence or force
 
Theft from within the home
 
 Even if there’s no violence, you’ll still be covered for theft inside the home.
 
Robbery and armed robbery outside the home
Jewellery, money and documents will be covered by this coverage in the event of theft or mugging outside your home.
Protection for loss of use of the home
If, unfortunately, your home suffers a loss—such as a fire or flood—and you can’t live in it temporarily while repairs are carried out, you’ll be covered in the following cases: 
  • Salvage, fire-fighter and debris removal expenses:
    Includes debris removal from the home, as well as expenses incurred from intervention fees.
  • Transfer and temporary stay expenses due to forced evacuation of the home:
    With this coverage you have: 
    • Transfer and temporary stay due to moving out of the home. 
    • Restaurant and laundry expenses due to moving out of the home. 
    • Transfer of furniture to furniture storage facilities: If you need to move your furniture to a safe place, this coverage will cover the transport and storage costs
    • Don’t worry—with this coverage, we’ll take care of the safekeeping and custody of the home in the event of theft or fire. 
    • Replacement of electronic devices (TV, computer, tablet, smartphone): Until Línea Directa replaces your permanent devices, we’ll provide you with replacement devices for up to 15 days that perform the same function. 
    • Early return due to serious loss: If you’re abroad at the time of the claim, this coverage will cover your return ticket. 
       
  • Costs of alternative long-term accommodation due to the home being uninhabitable: Don’t worry if the repair takes longer than expected—Línea Directa will cover the rental of a similar home. 
  • Loss of rent due to uninhabitability of the property rented to a third party: If you rent out your home and have Building insurance, this coverage will cover the loss of rental income if the property becomes uninhabitable.
  • Costs of duplication and re-obtaining documents: If you need to request replacement of your ID card, passport, deeds, etc., this coverage means Línea Directa will cover any costs that may arise.
     
Damage caused to third parties (Civil Liability)

 

Civil liability is a coverage that protects you if, unintentionally and from your home, you cause damage to other people or property. 

We detail the coverages you may have, depending on the Línea Directa Home Insurance you choose, according to the party at fault: 

Owner's liability

 

Covers compensation for personal injury or property damage caused to third parties arising from the home or the insured’s private life. 
 
Family liability
 
We offer you protection against claims because of material or personal damages. No matter if they are caused by you or any family member living in your home.

Civil liability for domestic staff

 

Línea Directa covers payments for damage to third parties caused by domestic employees in your home. 
 
Legal protection and assistance
If you need legal advice or help making claims against third parties, Línea Directa offers the following coverages. 
Legal defence
 
Línea Directa provides the necessary lawyers and solicitors for civil liability claims.
 
Damage claim
 
We’ll assist you in the claim for damages against third parties for losses in the home.
 
Legal advice and legal protection of the insured:
For queries about contracts, community matters, leases, etc., we’ll help you with any legal questions.

Home assistance

Do you have a domestic problem that needs fixing? We can help in the following cases: 
Gaining access to the home
For loss or theft of keys.
 

Repair of electrical appliances

Repair of electrical appliances:Includes call-out, labour, and materials
Handyman and maintenance
 Minor domestic repairs (blinds, taps, lamps, etc.).   

Premium handyman and maintenance

 

In addition to the minor repairs mentioned above, this also includes coverage for cases such as unblocking with pressure equipment or repair of awnings and pergolas.

Technological assistance in the home

 

We offer remote and on-site IT support, for data recovery or backup storage

 

 

Access to professionals for repairs not covered 

 

 If you need a repair that isn’t included in your insurance, Línea Directa will give you access to a professional who will come to your home free of charge.

Enhanced! Squatter protection

Resolving a squatting situation in your home can be a very tough and complicated process.  

At Línea Directa, we want to help make everything as simple as possible. That’s why, for one year from the moment the illegal occupation begins, we take care of all the important matters throughout the process, from start to finish, with financial compensation and legal advice. 

We explain what this coverage includes: 

  1. Compensation for accommodation expenses. 

  2. Compensation for supply costs. 

  3. Compensation for loss of rent from the insured property. 

  4. Compensation for furnishing expenses: Repairs after eviction. 

  5. Civil Liability: For damage caused to third parties during the occupation. 

  6. Remote legal advice: By telephone. 

  7. Squatter-related conflicts: Legal claim to recover the home. 

 

New! Protection for digital fraud and identity theft

In an increasingly digital world, cases of digital fraud or identity theft are becoming more and more common. Aware of this, Línea Directa wants to help you, so we offer this optional coverage, which will protect you in the following cases:
  1. Alert system and monitoring of digital fingerprints and possible data breaches: Your identity will be protected against digital risks and cyber threats. 

  2. Digital identity and data recovery: We guarantee support and system and data restoration services. 

  3. Emergency legal advice: 24 hours. 

  4. Digital erasure and the right to be forgotten defence: In the event that a digital footprint is created that affects your reputation. 

  5. Telephone/online legal advice. 

  6. Compensation for financial losses resulting from digital fraud and card misuse: Up to €5,000 per fraud. 

  7. Legal defence and claims for digital fraud and identity theft: Cyber extortion, online purchase claims, reputational and moral damage, etc. 

Tabla General Roja Portfolio Hogar con chips TABLE, Inglés.
Coverages Essential Comprehensive Comprehensive Plus

Damage by fire, explosion , implosion and smoke

Damage by fire, explosion , implosion and smoke

Check Check Check

Water damage

Water damage

Check Check Check

Water damage from leaks and leaking appliances

Water damage from leaks and leaking appliances

No check Check Check

Water damage caused by external pipes

Water damage caused by external pipes

No check No check Check

Electrical damage

Electrical damage

Check Check Check

Damage caused by atmospheric phenomena: wind, rain, snow, hail, flooding, and lightning strikes

Damage caused by atmospheric phenomena: wind, rain, snow, hail, flooding, and lightning strikes

Check Check Check

Breakage of glass, kitchen hobs and sanitary ware

Breakage of glass, kitchen hobs and sanitary ware

Check Check Check

Breakage of glass on furniture

Breakage of glass on furniture

No check Check Check

Expenses for spoilage of refrigerated foodstuffs

Expenses for spoilage of refrigerated foodstuffs

No check Check Check

Cosmetic damage

Cosmetic damage

Check Check Check

Damage due to vandalism

Damage due to vandalism

No check Check Check

Damage caused to the home by collisions with animals, vehicles and sonic booms

Damage caused to the home by collisions with animals, vehicles and sonic booms

Check Check Check

Damage to your property in-transit and when travelling

Damage to your property in-transit and when travelling

No check No check Check

Breakage or theft of electric charger and solar panels

Breakage or theft of electric charger and solar panels

No check Optional Optional

Damage to furniture and trees in gardens and terraces

Damage to furniture and trees in gardens and terraces

No check Optional Optional

Burglary and damage caused by burglary inside the home

Burglary and damage caused by burglary inside the home

Check Check Check

Theft from within the home

Theft from within the home

Check Check Check

Robbery and armed robbery outside the home

Robbery and armed robbery outside the home

No check No check Check

Salvage, fire-fighter and debris removal expenses

Salvage, fire-fighter and debris removal expenses

Check Check Check

Transfer and temporary stay expenses due to forced evacuation of the home

Transfer and temporary stay expenses due to forced evacuation of the home

Check Check Check

Costs of alternative long-term accommodation due to the home being uninhabitable

Costs of alternative long-term accommodation due to the home being uninhabitable

Check Check Check

Loss of rent due to uninhabitability of the property rented to a third party

Loss of rent due to uninhabitability of the property rented to a third party

Check Check Check

Costs of duplication and re-obtaining documents

Costs of duplication and re-obtaining documents

Check Check Check

Owner's liability

Owner's liability

Check Check Check

Family liability

Family liability

Check Check Check

Civil liability for domestic staff 

Civil liability for domestic staff 

No check Check Check

Legal defence

Legal defence

Check Check Check

Gaining access to the home

Gaining access to the home

Check Check Check

Repair of electrical appliances

Repair of electrical appliances

Check Check Check

Handyman and maintenance

Handyman and maintenance

No check Check

Premium

Technological assistance in the home

Technological assistance in the home

No check Optional Check

Access to professionals for repairs not covered

Access to professionals for repairs not covered

Check Check Check

Protection against illegal occupation

Protection against illegal occupation

No check Optional Optional

Legal defence and claims for digital fraud and identity theft

Legal defence and claims for digital fraud and identity theft

No check Optional Optional
How to take out these coverages

Discover our coverages and take out the Home Insurance that best suits your needs and those of your home. Essential, Comprehensive or Comprehensive Plus Home Insurance are the three policies we offer to put your peace of mind first.

With the new Home Insurance, you´ll have solutions, not excuses.

Take out Home Insurance with coverages tailored to your needs and have peace of mind.  

 

At Línea Directa, we offer you three types of insurance so you can choose the one that best suits you and your home, and live with peace of mind. 

 

With Línea Directa, you have insurance designed for you: flexible, digital and with home assistance whenever you need it.

 

Join the more than 3,700,000 customers who already put their trust in Línea Directa 

Calculate your Home Insurance 

Do you want to know how much Home Insurance costs with us? You can find out in just a few minutes with our online quote system. 

Calculate Home Insurance 

Good Home Insurance is one that offers the coverages you need to give you peace of mind about anything that might happen in your home. 
As every person and every home is different, no two quotes are the same. But at Línea Directa, we make it very easy for you to find out—in just a couple of minutes—the price of the insurance that best suits your needs.

Just answer a few simple questions about: 

  • Your home and how you use it. 

  • Its location. 

  • Its size in square metres. 

  • Year of construction. 

  • Personal details of the policyholder. 

 
And we’ll give you an online quote with no obligation. 

   

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  • Para cualquier tipo de vivienda.
  • Tengas o no Seguro de Hogar.
  • Por sólo 24 €/año.

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En tu Área de Cliente podrás consultar toda información de tus seguros, modificar lo que necesites y solicitar servicios de manera aún más sencilla.
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  • Nuestro chat está siempre disponible para ayudarte.​

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Frequently asked questions

Do you have questions about how our Home Insurance works? 
Here are the answers to some of the most common ones. 

At Línea Directa, we offer 3 insurance policies (Essential, Comprehensive  and Comprehensive Plus) with a wide range of coverages, so you can choose the most suitable one according to your type of home and your needs. Contact us for more information and we’ll advise you on the best option. 

In the Customer Area of the Línea Directa website and App, you can check all the insurance policies you have with us, as well as the details of the coverages for each one.