Legal Notice

This section contains the conditions of use governing your use of the Línea Directa website pages at (the "Site"). Please read the Legal wording and the Security and Privacy Policy carefully every time you need it.


Pursuant to the provisions set out in Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico [Spanish Act 34/2002, July 11th, Information Society and E-commerce services], please note that the owner of the web site is Línea Directa Aseguradora S.A. Compañía de Seguros y Reaseguros with registered office in Tres Cantos (Madrid), calle Isaac Newton 7 and Tax Registration no. A-80871031, recorded in the Commercial Register of Madrid, volume 7,902, folio 41, page M-127697 (also referred to as Línea Directa).

Línea Directa has been registered and is supervised by the Spanish Ministry of Economy and by the Directorate General of Insurance and Pension Funds.

If you wish to contact Línea Directa, please call us at 917 002 006.

Línea Directa Code of Conduct

The Línea Directa Group complies with current legislation in the fields of activity in which it is present, avoiding involvement in any type of questionable behaviour that does not comply with the law and acting in accordance with the principles contained in our Code of Conduct.

This code aims to create and maintain an open line of communication with employees and stakeholders, through which we can learn about their requirements and expectations and direct ourselves towards their satisfaction. This route will also serve as a channel for reporting on business activities and results in a truthful way, always ensuring maximum transparency and the honest exchange of information.

Acceptance of legal notice

Access to this web site or its use in any manner implies full acceptance of all the terms contained hereunder. Línea Directa hereby reserves the right to amend the contents of this Notice at any time. Therefore, the User will be solely responsible for reading the current version of this Legal Notice each time he enters the web site; in the event that the User disagrees with any of the terms or conditions set out hereunder, he should refrain from using this web site.

Being Insured implies acceptance of the General and Particular Conditions of the Insurance Policy taken out with Línea Directa.


By means of its web site Línea Directa provides its Users access to different contents, service, information and data (the 'contents') made available by Línea Directa or by third party contents and services providers. Línea Directa hereby reserves the right to modify at any moment the presentation, layout and localisation of the web site as well as the contents, products and services thereunder.

Access Terms

Access to the web site is open to all and free of charge. However, the use of certain services requires prior verification by introducing the user name and password.

When access to certain contents or the use of a specific service requires the use of personal data, the Users or Partners will guarantee that they are reliable, accurate, authentic and currently in force. Línea Directa will conduct the automated treatment of this data as it may be necessary in view of their nature or purpose, subject to the terms and conditions of the Privacy and Security Policy.

Secure environment

These pages use a secure environment to allow you to buy Línea Directa's products and services securely by means of a data encryption system that protects your communications with us.

The customer may verify that he is in a secure environment by checking the padlock icon displayed at the bottom of your browser window.

he products and services offered by Línea Directa in this web site may be requested and/or bought on-line by our clients by the use of a system of passwords provided by Línea Directa which protects identities and the confidentiality of the transactions.

User Registration

Línea Directa hereby informs the Users that this offer of Products and Services available at the web site is solely and exclusively applicable to Spanish residents that take out a car insurance policy for a vehicle.

Interacting with any of the services offered on this web site by the user who does not meet with the above requirements is under sole liability to release Línea Directa of any liability thereof; Línea Directa may refuse a customer's right to register as soon as it becomes known that the user does not meet the aforementioned requirements.

Línea Directa may at its sole discretion, refuse, withdraw, suspend and/or block at any moment and without prior notice access to contents or to the provision of services for those registered Users of Línea Directa who breach this Legal Notice.

Customer service and protection of the insured person

Línea Directa attaches fundamental importance to the quality of the service provided to its Insured Persons and, for this reason and to facilitate the processing of any complaints that may arise we have all the necessary information available at the following link:

Complaints and Objections mailbox


Term and Termination

The provisions of services under this web page and all other services related thereto are rendered for an indefinite period of time. Notwithstanding, Línea Directa may terminate or suspend any of the portal services and/or any other Services. Wherever possible, Línea Directa will notify termination or suspension of the service at the web site and of the other Services.

Force Majeure

None of the Parties will be held liable for the lack of performance or delay in the discharge of any of their respective obligations acquired by virtue of this Legal Notice and of the Services provided by Línea Directa if such default or delay is due to force majeure or an Act of God in the terms established by Spanish case law, i.e., natural catastrophes, failure in transmission of IPIP packages, war, siege, civil disturbances, transport strikes, power failures or any other exceptional measures adopted by the administrative or executive authorities.


Any and all information which the parties may notify or provide to the other, or which they may have access to, will be treated as confidential and may not be disclosed, shown, reproduced, copied, discussed with third parties or used by any of the parties for other purposes.

Applicable law and jurisdiction

This Legal Notice is governed by Spanish Law. Insofar as the law allows it, the parties here to waive their right to any other jurisdiction they may be entitled to and agree to refer to the jurisdiction of the Courts and Tribunals of the city of Madrid.