At Línea Directa we know how important it is to have a car available 24 hours a day and, when it breaks down, very often you cannot take it to the garage or pick up your replacement car, and the same thing occurs when returning it.
This is why one of our services is the car repair pick-up and delivery service, where we cover these types of problems. Below, we tell you what it consists of.
What is the car repair pick-up and delivery service?
The pick-up and delivery service offered by Línea Directa's approved garages consists of a coverage where the customer can decide where he/she wants to receive the replacement vehicle and where he/she wants the car to be picked up for repair at the previously selected garage.
Once the car is repaired, the same service is performed again, a staff member from the garage takes the repaired car to the point agreed with the insured and the replacement car will subsequently be taken back.
Línea Directa car repair pick-up and delivery service
The pick-up and delivery service is carried out directly by the approved garages, so the opening times will depend on each approved garage and the availability they have to perform this service.
These garages have a wide range of opening times so that customers can choose the opening time that best suits them.
Is there any additional cost for this service?
This service is free of charge, as it is included in the car insurance coverage. Simply, the garage where the insured wants to take the vehicle to be repaired must be seen, which must be part of Línea Directa's network of approved garages, and their availability checked.
How can I request this service?
- Directly from the Línea Directa App.
- On the website itself, specifically in the "make a claim" section.
- By contacting Línea Directa directly, where we cover this type of problem.
