Night-time assistance coverage

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Línea Directa offers you night-time assistance, which aims to protect drivers under 26 in case they are unable to use their vehicle.

This assistance arises with the intention of reducing accidents among young people and providing our customers with a differential and useful service.

What is night-time assistance coverage?

With night-time assistance, Línea Directa Aseguradora offers both a taxi transfer for the driver to their home, free of charge, and also the transfer of the car by a recovery truck to the place indicated by the customer in the event that the driver and their travelling companions are not fit to drive. Young drivers can request "young people's night-time assistance" an unlimited number of times without any penalty in the cost of the insurance.

Who can benefit from this coverage?

To obtain this coverage, the driver must be included in the insured vehicle's policy and have roadside assistance coverage. The insured must be under 26 years of age, and it also includes the travelling companions at the time this coverage is required.

When can it be requested? Can I request it if the vehicle is immobilized when stopped at a checkpoint?

This assistance may be requested by insured persons under 26 years of age if they have been drinking alcohol and are unfit to drive their vehicle. It covers transfers of up to 25 kilometres at any point in Spain between the point of origin and the driver's home.

The young person under 26 years of age does not have to drive the car at any time, so the vehicle would not have to be immobilized at any time.

How do I ask to be picked up? Does it work 24h?

To qualify, you must have travel assistance coverage and be unfit to drive. You must request the night-time assistance service through your Customer Area.

The young people included in the car policy can request this service free of charge and any day of the week between 00:00 and 07:00 am and anywhere in Spain. It covers transfers of up to 25 kilometres between the point of origin and the driver's home.

Is it the same as the recovery truck service? Do you also take the driver home? What about the passenger?

Línea Directa Aseguradora actually offers a taxi transfer for the driver to their home, free of charge, as well as the transfer of the vehicle by a recovery truck to the place indicated by the customer. Young drivers can request "young people's night-time assistance" an unlimited number of times without any penalty in the cost of the insurance.

The young people must be with their car at the time of being attended to and both the driver and travelling companions can enjoy this coverage.

What happens if your vehicle is immobilized in a breathalyser test?

Roadside assistance coverage is intended to protect our customers and reduce alcohol-related road accidents.

Our customers should not drive their vehicle for any reason. We offer you this service in case you are not able to drive, which will take you and the vehicle home. There is no cost and no future penalties in the policy.

Right of recourse. In the event of a positive test, the insured shall be liable for compensation and damages.

Línea Directa offers its customers the night-time assistance service, which aims to prevent the insured from testing positive or having any type of accident due to alcohol consumption.

If this does happen, a Right of Recourse would be established for possible damage suffered by the vehicle in the event of an accident, such as those that may be caused to third parties in this situation.

Línea Directa is committed to responsible driving and preventing accidents among young people.

Línea Directa Aseguradora has included the "young people's night-time assistance" service in its range of coverages, which is focused on promoting safe driving and with the intention of reducing accidents involving young people at the wheel due to alcohol consumption, with innovative, differential, and useful products and services for customers.

Drivers between 18 and 29 years of age are the responsible party in 62% of accidents. In addition, during night-time (00:00-5:00 am) the percentage of drivers involved in accidents is double the other age groups (9% as opposed to 4%).

This is why Línea Directa offers a night-time assistance service so that these young drivers are protected on the trips they make, free of charge and any day of the week between 00:00 and 07:00 am. It covers transfers of up to 25 kilometres at any point in Spain between the point of origin and the driver's home.

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